Page 1 of 1

o2 email server DKIM incorrectly signed technical fault by o2 staff

Posted: Thu Aug 03, 2023 5:34 am
by embleton
I talked to o2 yesterday about a new contract for a watch.

Their ordering system failed because they could not even set up their o2 email address for sending out a refresh contract with the correct DKIM signature and our email server bounced emails because of their technical set-up fault by o2!

This is an internet provider for mobile broadband and internet services and they cannot even set up a server and send emails correctly with the correct signed DKIM signature for the domain.

The transcript of the digital signature DKIM failure from o2mail.co.uk is below, how on earth can you trust an organisation with broadband internet when they cannot even technically set up their systems correctly?

Screenshot 2023-08-03 at 05.15.27.png
Screenshot 2023-08-03 at 05.15.27.png (205.28 KiB) Viewed 20892 times

Re: o2 email server DKIM incorrectly signed technical fault by o2 staff

Posted: Thu Dec 28, 2023 8:10 pm
by embleton
o2 still hasn't fixed their DKIM for signing emails whilst sending out contracts, come on o2 fix the issue!