o2 email server DKIM incorrectly signed technical fault by o2 staff

News and views, and should we control them?

Moderator: embleton

Post Reply
User avatar
embleton
Site Admin
Posts: 670
Joined: Sat Aug 02, 2014 2:40 pm
Location: Plymouth
Contact:

o2 email server DKIM incorrectly signed technical fault by o2 staff

Post by embleton » Thu Aug 03, 2023 5:34 am

I talked to o2 yesterday about a new contract for a watch.

Their ordering system failed because they could not even set up their o2 email address for sending out a refresh contract with the correct DKIM signature and our email server bounced emails because of their technical set-up fault by o2!

This is an internet provider for mobile broadband and internet services and they cannot even set up a server and send emails correctly with the correct signed DKIM signature for the domain.

The transcript of the digital signature DKIM failure from o2mail.co.uk is below, how on earth can you trust an organisation with broadband internet when they cannot even technically set up their systems correctly?
Screenshot 2023-08-03 at 05.15.27.png
Screenshot 2023-08-03 at 05.15.27.png (205.28 KiB) Viewed 2984 times

Post Reply